Privacy Policy
This privacy policy sets out how Thai Travel Clinic uses and protects any information that you give when you use this website or its blog. Thai Travel Clinic is committed to ensuring that your privacy is protected. This privacy policy is part of and must be read and accepted in conjuction with our Terms of Services before using our website. If you do not entirely agree with our Terms and Services/Privacy policy, do not use our website or our online services.
1. Information provided by users
When making an appointment
You will be asked your personal information including, but not limited to, your name, age, sex, date of birth, email address, passport/national ID number, when you make an appointment via our website. This information will be processed in our secure server to prepare for your visit. And the information will also be transferred to the our hospital, the Hospital for Tropical Diseases to register you in our hospital system. Your transferred information will be regulated and controlled by the Hospital. No unauthorized people can access to this information.
When communicating with us via contact form/email/other online channels
If you choose to contact us via contact form or post in our website/blog, you will be asked your name and email address altogether with your message. Information provided to us via contact form/email or other online channels may be shared or transfered to our doctors, our medical experts, supervisor or agent that is most able to address your inquiry.
We make every effort to protect your privacy, we will never share to your information to any unauthorized person. However, due to the nature of online service, email or other online communcation, we cannot guarantee the completely secure and confidential means of services. It's possible that your communication/information may be accessed, leaked or viewed by unauthorized people while in transit to us. If you wish to keep your information completly private, do not use our online service.
2. Information we collected automatically
When you visit with our websites, certain non-sensitive information about your visit is automatically collected by us or some web-analytics services we use such as Google Analytics or Statpress. The information we collect included statistics on your page views, referral URL, your IP address, your browser/device informaion. We use this data to better understand our website usage. The more we understand our users, the better online experience we can provide. The information collected or generated by Google Analytics will be transferred and store by Google and will be subject to Google's privacy policy. You can read their privacy policy here.
3. Use of Cookies
Cookies are small pieces of information, stored on your computer of other devices when websites are loaded into your broswer. They are widedly use to remember you and your perferences and this is why most modern websites including ours use cookies to provide better and personalized experierence to users. You can disable or limit the use of cookie via your broswer's setting. However if you do so, some webpages in our website may not work properly.
4. Security and confidentiality of your data
We try our best to protect your personal information you provided via our website. Thai Travel Clinic website uses modern encryption technology such as Secure Sockets Layer (SSL) to protect all information during data transport between your browser and our server. The computers which store all information are protected physically and electronically according to international standard.
However, please keep in mind that no server, no website, no internet communication that is ever completely secure or has no chance of being intercepted or hacked. So we cannot gaurantee the security of your personal information. The use of this website is entirely at your own risk, and in no event shall Thai Travel Clinic be liable for any direct, indirect, incidental, consequential or any other damages, losses, fines, penalties, or any liability arising from using this website or its service.
5. Personal Data Protection Act (PDPA) and the General Data Protection Regulation (GDPR)
We will try our best to comply with the Personal Data Protection Act and the GDPR of the European Union. At this point, the following information applies with respect to the personal information and the compliance to the PDPA and GDPR
- Before you give us your personal information, you should read our Terms of Services and Privacy Policy carefully. If you do not totally agree, please do not use our website.
- You will need to make a explicit consent (by checking a tick box) before given us your personal information during make an appointment process. If you do not express your consent, we cannot make an appointment for you and in that case, we will not collect your personal information including date of birth, passport number, etc.
- You can withdraw your consent to give us your personal information during making an appointment at anytime. You can do so by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
- You can access, correct, update or request deletion of your personal information that you provided when making an appointment with us. You can do so at any time by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please be informed that withdrawal your consent or request us to delete all of your personal information will not effect any processing we conducted prior your withdrawal/your request. And it may not possible to erase all of your personal information, once you enter some information to the Internet.
- When you contact us via email in order to access or make a request to delete your information, we will need to verify your identity. We may require you to provide us the photocopy of your passport/national identification card before we can process your request.
- We will never send any marketing email to you without your consent. And we will never share/sell your email to any third party for any marketing or promotional purposes.
6. The Comment Section in our blog
Please be informed that any information disclosed by you or any users in the comment section in our blog is not private and will become public information. Do not disclose any information that you considered private to the comment box.
7. Update of our Privacy Policy
We reserve the right to modify our privacy policy at anytime without prior notice. All update will be posted in our website, so please visit this page periordically.
8. Contact us
We welcome comments, suggestions, questions from users regarding our privacy policy. You can contact us at any time by email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Last updated: May 20, 2022
